Shipping policy

At Luxe Loom Decor, we are committed to delivering quality home décor products safely and on time. Please read our shipping policy carefully before placing an order.

 

Shipping Coverage

 

We currently ship across the United Arab Emirates (UAE) only.

Orders placed outside the UAE will not be processed at this time.

 

Order Processing Time

 

Orders are typically processed within 1–3 business days

 

Processing time may vary during peak seasons, promotions, or high order volumes

 

Orders are not processed on public holidays

 

Once your order is processed, it will be prepared for shipment through our fulfillment partners.

 

Estimated Delivery Time

 

Standard Delivery: 2–7 business days

 

Delivery times are estimates only and may vary depending on location, courier operations, and external factors beyond our control

 

Please note that delivery timelines may be longer for certain fragile or large home décor items to ensure safe handling.

 

Shipping Charges

 

Shipping fees (if applicable) are displayed at checkout before payment is completed.

We may offer free shipping promotions on selected orders or order values.

 

Delivery Delays

 

While we strive to meet estimated delivery times, delays may occur due to:

 

Courier service issues

 

Weather conditions

 

Incomplete or incorrect delivery information

 

High demand periods

 

Luxe Loom Decor is not responsible for delays caused by circumstances beyond our control.

 

Incorrect Address or Failed Delivery

 

Customers are responsible for providing accurate and complete delivery details.

 

If an order cannot be delivered due to an incorrect address or unsuccessful delivery attempts, additional shipping charges may apply, or the order may be returned or cancelled without refund of shipping fees.

 

Damaged Items During Shipping

 

Home décor items can be fragile. If your order arrives damaged or broken, please contact us within 48 hours of delivery with clear photos or videos of the item and packaging.

 

After verification, we will arrange a replacement or refund in accordance with our Return & Refund Policy.

 

Order Tracking

 

Once your order is shipped, tracking details (if available) will be shared via email or WhatsApp.

Tracking availability may vary depending on the courier and product type.

 

Contact Us

 

For any shipping-related questions, please contact us at:

📧 kashanalijutt110@gmail.com