Terms of service
OVERVIEW
Welcome to Luxe Loom Decor. The terms “we”, “us” and “our” refer to Luxe Loom Decor. We operate this website and online store, including all related information, content, features, tools, products and services (the “Services”) to provide you with a curated home décor shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein (including our Privacy Policy and Return & Refund Policy), describe your rights and responsibilities when you use our Services. By visiting, interacting with, or purchasing from our store, you agree to be bound by these Terms. If you do not agree, please do not use the Services.
SECTION 1 — ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least 18 years old (or the age of majority in your place of residence). To use the Services, you may be asked to provide certain information such as your name, email address, billing, payment, and shipping details. You agree that all information you provide is accurate, current, and complete.
You are responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 — OUR PRODUCTS (HOME DÉCOR)
We make every effort to display product details accurately. However, colors and appearance may vary due to device screens, lighting, and settings. Product images are for illustration purposes and may not reflect exact scale or color.
All product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit quantities per customer or per order.
SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion, including in cases of suspected fraud, incorrect pricing, stock issues, or delivery restrictions.
An order is considered accepted once you receive an order confirmation and payment is successfully processed. Please review your order carefully before submitting. If you need changes, contact us immediately—however, we may be unable to accommodate cancellation or edits once processing has begun.
All purchases are subject to our Return & Refund Policy.
Orders are intended for personal or household use only and not for commercial resale.
SECTION 4 — PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The price charged will be the price shown at checkout at the time you place the order. Unless stated otherwise, prices do not include shipping fees or taxes (if applicable).
You agree to provide current, complete, and accurate payment and account information for purchases. You confirm that you are authorized to use the chosen payment method and that charges will be honored by your payment provider.
SECTION 5 — SHIPPING AND DELIVERY (UAE)
Delivery times displayed are estimates and are not guaranteed. Delays may occur due to carrier operations, weather, peak seasons, address issues, or circumstances beyond our control.
Please ensure your shipping address and contact details are correct. If a delivery fails due to an incorrect address or unreachable contact details, additional shipping charges may apply.
Risk of loss passes to you upon delivery to the address provided. If you receive a damaged package, please follow our Return & Refund Policy and contact us promptly.
SECTION 6 — INTELLECTUAL PROPERTY
All content on our Services—including trademarks, logos, text, images, product designs, graphics, and layout—is owned by Luxe Loom Decor or its licensors and is protected by applicable intellectual property laws. You may use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, or exploit any content without our prior written consent.
Shopify is a trademark of Shopify Inc. All other trademarks are the property of their respective owners.
SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools or services “as is” and “as available.” We do not control these tools and are not responsible for their performance, accuracy, or terms. Your use of any third-party tools is at your own risk.
SECTION 8 — THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites. If you access third-party websites, you do so at your own risk.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify. However, purchases made through our store are made directly with Luxe Loom Decor. You acknowledge that Shopify is not responsible for any aspect of sales between you and Luxe Loom Decor, including issues related to products, deliveries, returns, or refunds.
SECTION 10 — PRIVACY
All personal information collected through the Services is subject to our Privacy Policy. Because our store is hosted by Shopify, Shopify may also process certain data to provide and improve its services. Please review our Privacy Policy for details.
SECTION 11 — FEEDBACK & REVIEWS
If you submit reviews, comments, feedback, or suggestions, you grant us permission to use them for improving and promoting our Services, including on our website and marketing channels. You confirm that your feedback is lawful and does not violate any third-party rights.
SECTION 12 — ERRORS, INACCURACIES & OMISSIONS
We may occasionally publish information that contains errors (such as pricing, product descriptions, availability, or delivery estimates). We reserve the right to correct errors and to cancel or refuse orders affected by incorrect information.
SECTION 13 — PROHIBITED USES
You agree not to use the Services for unlawful purposes, to violate any laws, to infringe intellectual property rights, to upload malware, or to engage in abusive, fraudulent, or harmful behavior. We may suspend or terminate access if we believe you have violated these Terms.
SECTION 14 — TERMINATION
We may terminate or restrict access to the Services at our discretion if we believe you have violated these Terms or engaged in misuse. You remain liable for any amounts due up to the date of termination.
SECTION 15 — DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, the Services and products are provided “as is” and “as available,” without warranties of any kind, whether express or implied. We do not guarantee uninterrupted or error-free service.
SECTION 16 — LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Luxe Loom Decor (and its affiliates, employees, partners, and service providers) shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased through the Services.
SECTION 17 — INDEMNIFICATION
You agree to indemnify and hold harmless Luxe Loom Decor and Shopify from any claims, liabilities, damages, and expenses arising from your breach of these Terms, violation of law, or misuse of the Services.
SECTION 18 — SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.
SECTION 19 — ENTIRE AGREEMENT
These Terms, together with referenced policies, constitute the entire agreement between you and Luxe Loom Decor regarding your use of the Services.
SECTION 20 — ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our written consent. We may assign our rights and obligations as needed.
SECTION 21 — GOVERNING LAW (UAE)
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the competent courts of the UAE.
SECTION 22 — CHANGES TO TERMS
We may update these Terms from time to time by posting a revised version on this page. Continued use of the Services after changes means you accept the updated Terms.
SECTION 23 — CONTACT INFORMATION
For questions about these Terms, contact us at:
📧 kashanalijutt110@gmail.com
Trading Name: Luxe Loom Decor
Business Location: United Arab Emirates